How do I file an auto insurance claim with Auto-Owners?

What You Should Know

  • If you have to file an auto insurance claim with Auto-Owners, it’s best to do it through the independent agent you purchased your policy from
  • To help claims go well, report them quickly and provide all requested documentation
  • Keep track of who you speak with if you don’t speak with your agent

If you have auto insurance, you may have to file a claim at some point. According to Auto-Owners auto insurance reviews, it’s easy to file a claim with them if you know how to do it. In this article, we’ll explain the process, what happens after you file a claim, and answer some additional questions about Auto-Owners insurance.

Auto-Owners Insurance Claims Explained

What is an auto insurance claim? It’s a request for payment that a claimant makes to an insurance company when they’re in an accident.

The insurance company sets up the claim and records it in its system at the time it’s reported to the company or insurance agent. Then the agent or insurance company keeps a record of what’s called the “first notice of loss.”

Remember that each company’s claims process varies.

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How to File an Auto-Owners Auto Insurance Claim

The first step in how to file an auto insurance claim with Auto-Owners is to contact the local independent agency where you purchased your policy.

If the loss occurs after your agent’s business hours, you can call 888-252-4626 for their after-hours service. You can also visit the Auto-Owners website for more information or to find your agent.

What Happens After Filing a Claim With Auto-Owners

Once the claim is filed, your agent assigns a claim representative to it. The claim representative makes contact with the parties concerned and starts the investigation.

This includes reviewing insurance coverages and assessing damages and liability, if applicable. Any payments are based on the outcome of this investigation.

The process may vary depending on the insurance company. If you do not work with a specific agent, keep track of who you speak with at the agency and/or insurance carrier.

What to Do to Ensure a Smooth Claims Process with Auto-Owners

That’s what you need to know about how to file an auto insurance claim with Auto-Owners. They make the process relatively easy, and their claims handlers will go out of their way to give you personal service so your claim goes as smoothly as possible.

Most claims go well on their own, but you should be aware of the following:

  • Report the claim right away: This is not only required by most policies, but it also gives the insurance company time to start looking into it while the evidence is still fresh. This lets them make the best and most informed decision possible.
  • Provide all the documentation asked for: Depending on the size of the claim, this can be a lot of work, but documentation is important for supporting and verifying claims.

Many insurance companies are making the claims-handling process less human and more automated. There’s certainly a place for automation in claims handling, but when you’re filing a claim, which usually means you’re having a rough day, it’s important to have a real person answer your call.

Frequently Asked Questions

What is Auto-Owners insurance rating? 

A.M. Best gives Auto-Owners an A++ (Superior) rating. It’s also a Fortune 500 company.

Does Auto-Owners charge a cancellation fee?

You can cancel your Auto-Owners insurance policy anytime with no cancellation fee. 

What is a diminishing deductible for Auto-Owners?

A diminishing or vanishing deductible for auto insurance premiums is additional coverage that rewards you for driving safely. The deductible on your policy gets smaller as you keep your record spotless and avoid accidents.

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Rachel Bodine

Insurance Feature Writer

Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All…

Leslie Kasperowicz

Farmers CSR for 4 Years

Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insurance…

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