How long does it typically take for Farmers to process an auto insurance claim?

What You Should Know

  • Most well-known insurance companies like Farmers aim to process your claim within a few weeks
  • Extenuating circumstances and your efforts can affect how long it takes to process your claim
  • Knowing the steps in processing a claim can give you peace of mind while waiting for compensation

How long does it take for Farmers to process an auto insurance claim? Finding the answer to this question involves understanding how auto insurance claims work and all the moving parts involved.

As a well-established company, Farmers offers several types of affordable auto insurance and will do everything possible to compensate you within a few weeks. However, some factors can delay processing, so you should ensure you do your part to stay organized while Farmers does its job.

How Long It Takes Farmers to Process an Auto Insurance Claim

While Farmers is one of the top insurance companies in the United States, it’s still difficult to nail down an exact time for how long it takes for the insurance company to pay out a claim.

Most well-known insurance companies will tell you that it depends on several factors, many of which concern your time management, communication, and documentation abilities.

The severity of an accident and the actions of any other involved parties can also extend the time it takes to process a claim with Farmers. It can take anywhere from a week to a year, but Farmers will aim to pay out your claim within a few weeks.

Claims representatives always work toward a prompt resolution, but if your claim takes longer, they will guide you through every step.

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Steps to Processing an Auto Insurance Claim With Farmers

It’s not entirely satisfying to learn that auto insurance claims take time. To help you do your best to expedite the process, let’s review the steps to claim processing with Farmers.

  • After you report your claim, Farmers will assign you an adjuster. They will contact you within two days. Consider an adjuster as a point person who will guide you through the process, determine who is at fault, and review all notes and documentation.
  • If your case includes another party, relay all communication with them to your adjuster.
  • Take your vehicle to a repair shop for an estimate while you await Farmers’ appraisal. If possible, take it to a Farmers Guaranteed Repair Program shop because they can immediately cover repair costs missed during the appraisal.
  • Do not start getting your vehicle repaired until after the appraisal. Taking it to the repair shop simply gives you an idea of what the repairs will cost.
  • Your adjuster will choose an appraiser to inspect your vehicle and determine the severity of the damages, and the appraiser will send their repair cost estimate to Farmers.
  • Your adjuster will review the appraiser’s estimate, and the auto insurance company will pay out your claim. How long this takes may depend on who is at fault.
  • You can now begin repairs. However, the autobody repair shop employees may notice additional damage upon deeper inspection. If this is the case, ask your appraiser to contact the shop to determine if your policy covers the additional damage.
  • The initial check you receive will exclude the amount of your deductible. If you are at fault for the accident, expect to pay the deductible without reimbursement. Otherwise, Farmers will request reimbursement from the other party’s insurance company.

To keep tabs on the process, ensure you continuously check the status of your auto insurance claim. Farmers has a view claim status page on its website.

Auto Insurance Claim Delays with Farmers

You’ve heard horror stories about insurance claims taking months or years to finalize. Luckily, you can usually avoid some of these scenarios.

One factor that can delay your claim is an overworked adjuster. If you suspect your adjuster is working through a tremendous backlog and your wait times are unreasonable, you can contact Farmers.

A lack of organization can also cause unnecessary delays. This can occur if you fail to take down the proper contact information of all parties or forget to take photos and videos of the damage.

To avoid this, note all contact options, like email addresses, phone numbers, and home addresses, and keep photos secure. You also need to note license and plate numbers and registration details. And be sure to respond quickly to phone calls or emails from your adjuster and appraiser.

Complicated accidents involving many people and widespread damage will take longer to process. In addition, dealing with another party, even if it’s just one person, can delay your claim processing. Call Farmers if other parties fail to cooperate.

The Final Verdict on Farmers Claim Processing Times

Most insurance companies want to finalize your claim quickly, and Farmers is no exception. The company strives to satisfy clients by paying out claims immediately. But it’s critical to remember your role in processing a claim and be aware of the factors that may delay payment.

Frequently Asked Questions

What are Farmers’ customer service hours?

The Farmers Insurance Claims Center is available 24 hours a day, seven days a week, at 1-800-435-7764. You can also call the Customer Care Center at 888-327-6335 between Monday–Friday from 7 a.m. to 11 p.m. CST and Saturday and Sunday from 8 a.m. to 8 p.m. CST.

How long does it take to settle a car accident claim?

Receiving compensation for all losses can take months, but your insurance company will work as quickly as possible. However, compensation may take a few years if you must go to court for a personal injury claim. 

Why do insurance companies not pay out?

Your claim may be denied if your insurance company is unsure who is at fault for the accident. In addition, violating your insurance company’s terms, driving recklessly, or failing to take care of your car can also result in a denial.

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Rachel Bodine

Insurance Feature Writer

Rachel Bodine graduated from college with a BA in English. She has since worked as a Feature Writer in the insurance industry and gained a deep knowledge of state and countrywide insurance laws and rates. Her research and writing focus on helping readers understand their insurance coverage and how to find savings. Her expert advice on insurance has been featured on sites like PhotoEnforced, All…

Leslie Kasperowicz

Farmers CSR for 4 Years

Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insurance…

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