What You Should Know
- Nationwide aims to process claims within 30 days, but you can help the process go faster
- Submit your claim as quickly as possible after your accident
- Gather all necessary information while still at the scene of the incident
Car accidents can be extremely distressing. A delay in the time it takes for your insurer to process your auto claim usually means a delay in getting the necessary auto repairs and returning your life to normal.
However, you can get back on the road more quickly by helping your insurer minimize delays in processing your auto insurance claim.
Nationwide is an auto insurance provider with comprehensive, collision, medical payment, and liability coverage. According to J.D. Power’s 2022 claims satisfaction survey, Nationwide is decent at paying out claims, scoring 868 out of 1,000, just below the industry average.
Whether you are already insured by Nationwide or doing research on auto insurance providers, it is good to know how long it takes an auto insurance company to pay out a claim.
How long does it typically take for Nationwide to process an auto insurance claim? Read on to learn more about how it works and what you can do to expedite the process.
How Long It Takes Nationwide to Process an Auto Insurance Claim
Many states allow an auto insurance claim to be processed within 15–60 days. According to averages, Nationwide is likely to have your claim processed within 30 days, but the exact timeframe depends on the nature of your claim and your Nationwide coverage package.
To speed up this process, make sure you have provided Nationwide with detailed information and be quick to respond to any requests for additional information.
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How Nationwide Auto Insurance Claims Work
Curious about how auto insurance claims work? An auto insurance claim is a request you will make to Nationwide to pay for covered losses after an accident or incident involving your vehicle.
After ensuring that everyone involved in the accident is safe, your next step should be to contact Nationwide and file a claim.
You can learn more about how to file an auto insurance claim here. Include as much information as possible about the incident, and a claims representative will walk you through the process. After investigating it, the company will review your claim request and either pay out or deny your claim.
How to File an Auto Insurance Claim With Nationwide
What information do you need to file an auto insurance claim with Nationwide? Nationwide has a step-by-step guide to help you file your auto insurance claim online. You can save your claim as you go, and there is a customer support line to help you with any questions.
Be sure to have all the necessary information with you when you start, including:
- Vehicle information: You will need the make, model, year, and license plate details for all vehicles involved.
- Policy information: You will need to provide the full name and address of the policyholder and the policy number.
- Description of incident: At the time of the incident, take note of the location, date and time, damages, injuries, and the name and badge number of any police officers in attendance.
- Names and contact details: Note the details for all parties involved, including witnesses.
- Pictures: Take supporting pictures at the scene to help Nationwide investigate your claim.
The more information you provide at the outset of the claims process, the better. It can significantly reduce administrative delays if Nationwide doesn’t need to contact you frequently for more information.
Delays in How Long it Takes Nationwide to Process Auto Insurance Claims
Each auto insurance claim is unique. Therefore, if your claim is complicated, involving multiple vehicles, or if there is any coverage dispute, the process might be delayed.
Nationwide might get a claims adjuster to investigate the details surrounding the incident to determine who was at fault and the extent of the damage. During such an investigation, they will usually record interviews with drivers, passengers, and witnesses and examine hospital and police records as needed.
Of course, this adds time to the process, but you can help move things along by responding quickly to your adjuster’s requests.
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Understanding the Nationwide Claims Processing Timeline
Nationwide should have your claim processed within 30 days if it is not complicated. Try to provide as much information about the incident as possible and be available to answer any questions, and you might find that Nationwide can process your claim faster and get you back on the road.
Frequently Asked Questions
Can my auto insurance claim payments be deposited directly into my checking or savings account?
Yes, they can. Log in to your Nationwide online account, and under “Auto Policy,” enter your bank details under “Payment Options.” You may not be eligible for a direct deposit payment if your vehicle is financed or leased or multiple parties are entitled to payment.
Should I report a no-fault car accident to my insurer?
Yes, you should. Even if there is no damage to your vehicle or you are not at fault, it is still important to report the accident to your insurance company. Your policy may even require you to do so.
How do I check the status of my Nationwide auto insurance claim?
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Leslie Kasperowicz
Farmers CSR for 4 Years
Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insurance…
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