What You Should Know
- Every insurance provider has a slightly different process for filing a claim
- Farmers allows customers to start their insurance claim online, via their mobile app, or by calling to talk to an agent
- You can check the status of your insurance claim online, through the app, or by calling to speak with your agent.
Getting into a car accident, even if it’s a minor fender bender, tends to come with a lot of stress.
Besides dealing with any physical injuries and the mental and emotional effects of a crash, you’ll also now need to worry about when and where you’ll get your car repaired, your medical bills paid, and your damaged property replaced. All of this begins with filing an insurance claim.
Figuring out how to file an auto insurance claim can be confusing, especially if it’s your first time or your first time with a new insurance company
Farmers Insurance makes it easy for customers to file a claim and even offers a few different options for doing so. If you’ve been involved in an accident, keep reading to learn what you need to know to file an auto insurance claim with Farmers.
How to File an Auto Insurance Claim With Farmers
As a Farmers customer, you have a few options for filing a claim, including going online, using their mobile app, or calling to speak to an agent. The options are the same when filing on collision vs comprehensive auto insurance.
If you decide to file online, you can use your existing login information to access your online account. From there, choose the option to file a claim. You’ll then be prompted to provide all of the necessary information to start your claim.
Filing an auto insurance claim through the app is a similar process. You’ll still log in to your Farmers account and select the option to file a claim. The app will then prompt you to provide information about the accident, as well as personal information.
Those who prefer to speak directly with an agent can instead call Farmers to file their claim. You can either call their customer support line or call your local agent directly.
They will ask you a variety of questions about the circumstances of the accident and can answer any questions that you might have about the claims filing process.
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What Happens After You File a Farmers Auto Insurance Claim
After filing a claim, the next thing that you’ll need to do is wait for a claims adjuster to reach out. They will ask you additional questions about the accident and the circumstances surrounding it. Then, you’ll wait again while your claim is reviewed.
While it can feel like this process takes forever, your insurance provider is on a time limit.
That’s because each state sets a limit on the amount of time that an insurance provider can take to pay out your claim. How long it takes for an auto insurance company to pay out a claim will still vary from one case to the next, depending on the severity of the accident and the level of repairs required.
While waiting for your claim to be settled, you can always take matters into your own hands. Each company offers a different process for how to check the status of an auto insurance claim, but you can often check the status through your online account or by calling your agent.
What You Need to Know Before Filing a Farmers Auto Insurance Claim
Farmers Insurance gives policyholders options for filing claims. If you need to file an auto insurance claim with Farmers, you can do so online or through the mobile app with your insurance account. You can also call a speak with Farmers customer service over the phone.
We recommend filing your Farmers car insurance claim as quickly as possible to speed up the process.
Frequently Asked Questions
How do I file an auto insurance claim with Farmers?
Farmers offers three different options for customers to file an auto insurance claim. You can do so online, through their mobile app, or by calling to speak to an agent directly.
What happens after you file an auto insurance claim?
After you’ve filed a claim, you’ll need to wait for a claims adjuster to reach out to you. They will likely ask additional questions about the accident.
Your claim will then go under review, and you’ll receive another call or message letting you know the results of your claim, as well as the information that you need to move forward with getting your vehicle repaired.
How do I check the status of my auto insurance claim?
How to check the status of your auto insurance claim varies from one insurance provider to the next. In most cases, you can contact your agent over the phone or check the status of your claim through your online account.
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Leslie Kasperowicz
Farmers CSR for 4 Years
Leslie Kasperowicz holds a BA in Social Sciences from the University of Winnipeg. She spent several years as a Farmers Insurance CSR, gaining a solid understanding of insurance products including home, life, auto, and commercial and working directly with insurance customers to understand their needs. She has since used that knowledge in her more than ten years as a writer, largely in the insurance…
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